Videos

Video thumbnail for Go inside a Phoenix Crisis Response Unit
03:05
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Go inside a Phoenix Crisis Response Unit

Phoenix city leaders are considering a plan to dramatically expand the number of crisis responders who assist police and firefighters during emergencies. Go inside a Crisis Response Unit and see why they do some of the toughest work at the most violent incidents.
YouTube
· Apr 13, 2021
Video thumbnail for How Arizona’s crisis response network became a model for mental health hotlines
09:34
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How Arizona’s crisis response network became a model for mental health hotlines

Since the launch of 988, the three-digit dialing code for the National Suicide and Crisis Lifeline, millions have made contact with counselors. But the support and services available after someone calls 988 largely depend on what state one lives in. Stephanie Sy reports on how Arizona’s crisis response network has become a leading model for ...
PBS
· Feb 15, 2024
Video thumbnail for For those suffering with mental illness, Phoenix's Crisis Response Team can make all the difference
03:08
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For those suffering with mental illness, Phoenix's Crisis Response Team can make all the difference

In Phoenix, there is a special squad of highly trained, compassionate and patient officers who respond to those cases.
12news.com
· Feb 17, 2021
Video thumbnail for Lawmaker calls on governor to issue a state of emergency and dedicate resources to clean up the zone
02:24
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Lawmaker calls on governor to issue a state of emergency and dedicate resources to clean up the zone

"I am asking the governor to write an executive order to declare a state of emergency because this is a crisis right now, happening in front of us," State Senator Catherine Miranda told ABC15.
YouTube
· Apr 4, 2023
Video thumbnail for Crisis response dogs visit Phoenix fire station
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Crisis response dogs visit Phoenix fire station

12news.com
· 26 days ago
Video thumbnail for Phoenix Fire’s Community Assistance Program looking to fill more than 50 positions
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Phoenix Fire’s Community Assistance Program looking to fill more than 50 positions

Phoenix City Council approved $15 million in funding for the program in 2021 to expand the crisis response and behavioral health teams.
abc15.com
· Jan 24, 2024
Video thumbnail for Phoenix Police Department releases 911 call, video of standoff in which police commander killed
10:42
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Phoenix Police Department releases 911 call, video of standoff in which police commander killed

Phoenix police released on July 2, 2020 the video footage and 911 calls that depict the moments that led up to the killing of Cmdr. Greg Carnicle by 22-year-old Jacob McIlveen earlier this year in north Phoenix. READ more : https://bit.ly/31FXyGo #PhoenixPolice #PoliceShooting For more Arizona news, sports and entertainment, follow azcentral on ...
YouTube
· Jul 3, 2020
Video thumbnail for How the National Response Coordination Center Responds to Disasters
01:52
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How the National Response Coordination Center Responds to Disasters

Jeremy Greenberg helps direct disaster response for FEMA's Nation Response Coordination Center. In this video he explains how the NRCC works during a disaster.
YouTube
· Oct 5, 2022
Video thumbnail for Teaching Police How To Respond To A Mental Health Crisis
01:06
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Teaching Police How To Respond To A Mental Health Crisis

Learn about Crisis Intervention Programs, CIT, and how they are helpful for individuals who live with mental illness, families and police officers. For more information visit: nami.org/cit - If you or a loved one is seeking mental health treatment or additional information on mental health: • Visit our website at NAMI.org. • Call our ...
YouTube
· Jan 1, 2009
Video thumbnail for Crisis Counseling Skills
06:44
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Crisis Counseling Skills

his Substance Abuse and Mental Health Services (SAMHSA) Disaster Technical Assistance (DTAC) video demonstrates exemplary crisis counseling skills such as active listening and provides Crisis Counseling Assistance and Training Program (CCP) staff with tips for working with survivors through all stages of recovery. It depicts role play scenarios ...
YouTube
· Aug 21, 2019
Video thumbnail for Nonviolent Crisis Intervention® Training Program
08:40
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Nonviolent Crisis Intervention® Training Program

CPI Nonviolent Crisis Intervention® training provides staff with an effective framework for preventing, de-escalating, and safely responding to crisis behavior. Learn more about CPI Nonviolent Crisis Intervention® Training: https://www.crisisprevention.com/Our-Programs/Nonviolent-Crisis-Intervention?utm_source=youtube&utm_medium=social&utm ...
YouTube
· Jan 1, 2009
Video thumbnail for Individual and Family Encounter Crisis Counseling Program (CCP) Training
13:22
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Individual and Family Encounter Crisis Counseling Program (CCP) Training

In this training video CCP grantee staff will learn about individual and family crisis counseling encounters and watch an example counseling session. Learn more and find other trainings at www.samhsa.gov/dtac/ccp-toolkit.
YouTube
· Sep 1, 2017
Video thumbnail for What It's Like Working a Night Shift as a 911 Dispatcher | 911 Crisis Center Highlights | Oxygen
07:45
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What It's Like Working a Night Shift as a 911 Dispatcher | 911 Crisis Center Highlights | Oxygen

The dispatchers of Chagrin Valley describe how night shift calls tend to be more violent and severe. Sometimes, these dispatches even get calls from a person they know from their personal lives. Watch full episodes in the free Oxygen app. Subscribe to Oxygen on YouTube: http://oxygen.tv/YTSubscribe Watch Full Episodes: https://oxygentv.app.link ...
YouTube
· Nov 10, 2021
Video thumbnail for Calls for help soar in Phoenix’s largest homeless encampment
05:35
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Calls for help soar in Phoenix’s largest homeless encampment

The 12News I-Team continues its series, 'Cost of Crisis,' uncovering how often the city has to respond to the encampment and what toll it takes on city resources.
YouTube
· Nov 14, 2022
Video thumbnail for Group Crisis Counseling and Public Education Crisis Counseling Program (CCP) Training
12:57
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Group Crisis Counseling and Public Education Crisis Counseling Program (CCP) Training

In this training video CCP grantee staff will learn about how to effectively lead group crisis counseling encounters and public education sessions. Learn more and find other trainings at www.samhsa.gov/dtac/ccp-toolkit.
YouTube
· Sep 1, 2017
Video thumbnail for Cost of Crisis: A look at conditions in 'The Zone, Phoenix’s largest homeless encampment
18:01
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Cost of Crisis: A look at conditions in 'The Zone, Phoenix’s largest homeless encampment

There are more people sleeping on the streets in the Valley than there are shelter beds available.
YouTube
· Nov 18, 2022
Video thumbnail for Disaster Relief
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Disaster Relief

From small house fires to multi-state disasters, the Red Cross goes wherever we’re needed, so people can have clean water, safe shelter and hot meals when they need them most.
redcross.org
· Aug 11, 2018
Video thumbnail for A Trauma-Informed Approach to De-escalation and Crisis Response
01:28:18
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A Trauma-Informed Approach to De-escalation and Crisis Response

Hosted on Monday, May 8, 2023 the training was delivered by Gwen Soffer, MSW Manager of Wellness at Nationalities Service Center. Working with refugee and newcomer clients is multifaceted and complex. At times, the added layers of past trauma, resettlement stressors, and navigation of complicated and limited resources can lead to high-stress ...
YouTube
· May 10, 2023
Video thumbnail for The Cost of a Crisis: A look at Phoenix's struggle with homelessness after the covid pandemic
17:03
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The Cost of a Crisis: A look at Phoenix's struggle with homelessness after the covid pandemic

The city doesn't have enough shelter space to meet the needs of a growing unsheltered population.
YouTube
· Sep 1, 2022
Video thumbnail for Veterans Crisis Line – Behind the Scenes
03:58
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Veterans Crisis Line – Behind the Scenes

“Behind the Scenes” provides a look into one of the three Veterans Crisis Line call centers, where qualified, caring responders answer the calls of Veterans, Service members, and their families and friends in times of crisis. In the video, VA responders, some of them Veterans themselves, share their stories and experiences in providing ...
YouTube
· Dec 21, 2017
Video thumbnail for On the Road with the Mobile Crisis Response Team
04:33
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On the Road with the Mobile Crisis Response Team

Mobile Crisis Response Teams, or MCRTs, are now available countywide for people experiencing a mental health or substance use crisis. The teams of behavioral health experts offer non-law enforcement intervention whenever possible. They travel to the patients to assess the individual’s condition, expedite medication, connect them to support ...
YouTube
· Jan 25, 2022
Video thumbnail for Crisis Services - Horizon Health and Wellness
Icon for www.hhwaz.orghhwaz.org › services

Crisis Services - Horizon Health and Wellness

Crisis Services We’re here to provide you with help, hope and healing. Crisis Services: (866) 495-6735 We know that everyone faces difficult life challenges. But we also know that nobody needs to deal with a crisis by themselves. We’re here to help you or your loved one! You are not alone. We will provide you […]
hhwaz.org
· Jun 21, 2021
Video thumbnail for Emergency Preparedness and Response
Icon for www.cdc.govcdc.gov › emergency

Emergency Preparedness and Response

Information for the public and health professionals on how to stay safe during public health emergen
cdc.gov
· Nov 25, 2024
Video thumbnail for Police use crisis intervention team to respond to the mentally ill
02:03
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Police use crisis intervention team to respond to the mentally ill

According to the Treatment Advocacy Center, people with untreated severe mental illness are 16 times more likely to be killed during an encounter with law enforcement than other civilians. Police departments across the country use crisis intervention teams to intercede with the mentally ill, but one department in Anne Arundel County, Maryland ...
YouTube
· May 13, 2021
Video thumbnail for Level One Trauma (full documentary)
56:47
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Level One Trauma (full documentary)

Level One Trauma is a revealing, personal, and gripping look behind the scenes at the University of Arizona Medical Center’s Level One Trauma Center. This documentary takes the audience inside a trauma unit as first responders, doctors, nurses and other specialists struggle to save lives on a daily basis.
YouTube
· Jun 17, 2016
Video thumbnail for Phoenix tries to offset rising temperatures that pose health risks to the most vulnerable
09:04
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Phoenix tries to offset rising temperatures that pose health risks to the most vulnerable

Last year set a record for heat-related deaths in the United States, and this year is already shaping up to be worse in terms of high temperatures. Stephanie Sy reports from Phoenix in Maricopa County, Arizona, which has been at the center of heat-related deaths, and where rising homelessness in recent years is making even more people ...
YouTube
· Jul 6, 2022
Video thumbnail for Ride Along With Our Crisis Intervention Response Team
05:21
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Ride Along With Our Crisis Intervention Response Team

Ride along with HCSO's Crisis Intervention Response Team. A CIT deputy is partnered with a masters-level licensed professional clinician from The Harris Center for Mental Health and IDD. CIRT is our highest-level response to individuals in severe mental health crises.
YouTube
· Jan 4, 2023
Video thumbnail for Need help finding mental health services in Arizona? Here are some resources
Icon for www.azcentral.comazcentral.com › story

Need help finding mental health services in Arizona? Here are some resources

Here are some resources for Arizonans who need help with mental health problems, whether it's a crisis or a desire to join a support group.
azcentral.com
· Mar 20, 2023
Video thumbnail for Phoenix’s emergency response system discriminates against people with behavioral health disabilities
05:04
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Phoenix’s emergency response system discriminates against people with behavioral health disabilities

“The PhxPD 911 call center routinely fails to identify when callers need help with behavioral health issues. As a consequence, call-takers default to sending regular patrol officers, even though they have options to transfer the caller to clinical specialists or to send a specially trained team,” according to the DOJ report. U.S. Assistant ...
YouTube
· Aug 9, 2024
Video thumbnail for Crisis Worker Hotline Experience
01:49
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Crisis Worker Hotline Experience

PRS CrisisLink's Core Trainer shares her experience of working PRS' 24/7 crisis intervention and suicide prevention hotline, textline, and chatline.
YouTube
· Oct 20, 2021
Video thumbnail for Mobile crisis intervention team responding to mental health calls without police
03:04
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Mobile crisis intervention team responding to mental health calls without police

A mobile mental health crisis intervention team called CAHOOTS is ansering calls in Eugene, Oregon. They're unarmed and most of the time, without police backup. Omar Villafranca reports. Subscribe to the "CBS Evening News" Channel HERE: http://bit.ly/1S7Dhik Watch Full Episodes of the "CBS Evening News" HERE: http://cbsn.ws/23XekKA Watch the ...
YouTube
· Oct 24, 2019
Video thumbnail for Roles and Responsibilities for Team Members During Emergencies
06:04
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Roles and Responsibilities for Team Members During Emergencies

YouTube
· Jan 9, 2020
Video thumbnail for Mobile crisis responders provide an alternative to police and paramedics
03:28
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Mobile crisis responders provide an alternative to police and paramedics

Armed only with compassion, mobile crisis teams respond to emergencies all over Maricopa County when people need immediate mental or behavioral health help. ABC15 spent two nights with a crisis team from Terros Health in October.
YouTube
· Nov 25, 2021
Video thumbnail for Agitated Patient Scenario - Simulation Center | NCH Healthcare System
02:47
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Agitated Patient Scenario - Simulation Center | NCH Healthcare System

Video Recorded at the Mayo Clinic
YouTube
· Feb 22, 2021
Video thumbnail for Principles of Crisis Intervention 2023 | Counselor Continuing Education
52:09
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Principles of Crisis Intervention 2023 | Counselor Continuing Education

Counselors will learn Principles of Crisis Intervention and earn Counselor Continuing Education Dr. Dawn-Elise Snipes is a Licensed Professional Counselor and Qualified Clinical Supervisor. She received her PhD in Mental Health Counseling from the University of Florida in 2002. In addition to being a practicing clinician, she has provided ...
YouTube
· May 31, 2023
Video thumbnail for Psychological First Aid - Support during mental trauma, natural disasters, wars, mass crime
07:18
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Psychological First Aid - Support during mental trauma, natural disasters, wars, mass crime

After a psychological trauma, swift care and support is very important for healing. Providing the right care and support during a time of suffering can make a big difference. This early support is called psychological first aid. Everyone can learn how to provide psychological first aid. Whether you are a field worker, volunteer, healthcare ...
YouTube
· Dec 10, 2022
Video thumbnail for 2019 Resolution: Create Your Crisis Communication Plan
56:18
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2019 Resolution: Create Your Crisis Communication Plan

By pledging to create a crisis communication plan, you can empower your organization to effectively communicate potentially life-saving messages to the people you serve. CDC’s Kellee Waters explained how to use Crisis and Emergency Risk Communication principles to start building a plan and make sure you’re ready to connect with the public ...
YouTube
· Feb 19, 2019
Video thumbnail for Phoenix police shoot suspect breaking windows in North Phoenix shopping center
05:42
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Phoenix police shoot suspect breaking windows in North Phoenix shopping center

Police bodycam footage show officers shooting suspect after receiving multiple 911 calls of a man breaking windows and throwing bottles at cars in North Phoenix. For more Arizona public safety news, download the free azcentral app. Follow us on: Facebook - https://bit.ly/2N2Xqqc Twitter - https://bit.ly/2MsVLOM Instagram - https://bit.ly ...
YouTube
· May 25, 2022
Video thumbnail for Tucson crisis center expanding services for faster mental health care
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Tucson crisis center expanding services for faster mental health care

The expanded services should allow the center to handle 400 to 600 extra visits a month, on top of the 800 to 1,000 adults who already visit each month.
tucson.com
· 15 days ago
Video thumbnail for HHRC Webinar: Effective Behavioral Health Crisis Response
01:30:04
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HHRC Webinar: Effective Behavioral Health Crisis Response

"Effective Behavioral Health Crisis Response" was hosted by the Homeless and Housing Resource Center on February 23, 2023. This webinar explored strategies for reducing, mitigating, and responding to behavioral health emergencies involving individuals experiencing homelessness. Learn more: https://hhrctraining.org/events-webinars/webinar/11467 ...
YouTube
· Feb 24, 2023
Video thumbnail for Phoenix allocated money to help battle homelessness. Where does that money go?
07:02
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Phoenix allocated money to help battle homelessness. Where does that money go?

The city set aside money to help the issues of homelessness in Phoenix. But where does that money go? The 12News i-team digs deeper into the case.
YouTube
· Sep 1, 2022
Video thumbnail for Rapid Response / Code Blue Training with Michael Truxillo, MD, CPPS
06:33
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Rapid Response / Code Blue Training with Michael Truxillo, MD, CPPS

Filmed at the Ochsner SIM Center, Michael Truxillo, MD walks us through the standard operating procedure as a patient's condition transitions from a Rapid Response into a Code Blue. Rapid Response: 00:00 - Introduction 00:32 - Initial Assessment 01:10 - Secondary Assessment 01:37 - Rapid Response Activation 02:19 - Rapid Response Assessment ...
YouTube
· Sep 25, 2019
Video thumbnail for Crisis Intervention Training
57:54
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Crisis Intervention Training

This webinar was recorded live on January 21, 2021 by the National Association of EMS Educators and Christian Yacula. Description: Bringing awareness of 10 mental health patients in crisis, as an example, and the 4 different types of violent patients they can become when in crisis, or when not managed by EMS or PD properly. Safety, mitigation ...
YouTube
· Jan 27, 2021
Video thumbnail for What is a Crisis Center?
03:45
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What is a Crisis Center?

Annually, almost 5 million people go to the emergency room for mental or behavioral health issues. While the emergency room may be the best place to go for a mental health crisis in many areas, explore an alternative option called a crisis center and how you may be able to find the closest crisis center near you. Expand the description to find ...
YouTube
· Oct 8, 2020
Video thumbnail for Inside Look at FEMA's National Reponse Coordination Center (NRCC)
00:49
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Inside Look at FEMA's National Reponse Coordination Center (NRCC)

James K. Joseph walks through the National Response Coordination Center (NRCC) and explains how agencies and people come together to respond to potential disasters.
YouTube
· Sep 12, 2018
Video thumbnail for Confined Space Incident Kills Company Employee and Rescuing Fireman 1984 Phoenix Arizona
02:51
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Confined Space Incident Kills Company Employee and Rescuing Fireman 1984 Phoenix Arizona

This clip shows actual film of this tragic 1984 incident that has become a regular case study discussed in confined space trainings. On November 15, 1984, one worker died after entering a toluene storage tank. During the rescue attempt, a fireman was killed when the tank exploded. The owner of a bulk petroleum storage facility discovered that ...
YouTube
· Feb 28, 2012
Video thumbnail for Adding Trauma-Informed Care Training to Your Crisis Prevention Plan
01:39
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Adding Trauma-Informed Care Training to Your Crisis Prevention Plan

An overview of the trauma-informed care training program from Crisis Prevention Institute (CPI). The training combines the crisis prevention and de-escalation skills provided in our foundation programs with specific techniques and approaches to use when encountering individuals impacted by trauma. And, like all programs offered, our trauma ...
YouTube
· Sep 1, 2022
Video thumbnail for Introduction to Crisis Intervention
06:44
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Introduction to Crisis Intervention

An overview of de-escalation skills for first-responders on mental health crisis calls. This information can now be found on iTunes as an interactive eBook with 3 videos, de-escalation steps, a short story on how these steps can be used, and a short quiz after each chapter. https://itunes.apple.com/us/book/crisis-intervention-101/id1442409655 ...
YouTube
· Dec 19, 2013
Video thumbnail for Crisis Center Offers Tips on Suicide Prevention and Response
01:59
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Crisis Center Offers Tips on Suicide Prevention and Response

Our 24/7 access to crisis services ensures that individuals in distress feel heard and supported at all hours, recognizing the urgent need for empathy and care during challenging times. If you know someone who is in a mental health crisis, please call our 247 Crisis Hotline at 1-(800) 633-5686 or dial the Suicide and Crisis Lifeline at 988.
YouTube
· 24 days ago
Video thumbnail for Crisis response dogs visit Phoenix fire station
01:01
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Crisis response dogs visit Phoenix fire station

The crisis response team and firefighter got together to help acclimate the dogs to working a house fire.
Microsoft News
· 25 days ago