Videos

Video thumbnail for AHCCCS: Overview & New Changes
54:00
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AHCCCS: Overview & New Changes

AHCCCS: Overview & New Changes A conversation on what AHCCCS is, its benefits (physical and mental health insurance, long term care, cash, and Medicare Savings Programs), eligibility requirements, and the new Work Requirements (to start in 2020).
YouTube
· Aug 2, 2019
Video thumbnail for AHCCCS Explains... ALTCS!
03:38
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AHCCCS Explains... ALTCS!

Episode 2: AHCCCS Explains… ALTCS, the Arizona Long Term Care System. Learn who qualifies for ALTCS and the services covered under the program. Learn more at azahcccs.gov/ALTCS.
YouTube
· Mar 29, 2022
Video thumbnail for Behavioral Health Residential Facilities (BHRFs) - What is Included in the Per Diem Rate for BHRFs?
03:38
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Behavioral Health Residential Facilities (BHRFs) - What is Included in the Per Diem Rate for BHRFs?

This presentation provides an overview for Behavioral Health Residential Facilities (BHRFs) on what services are covered under the per diem rate, when billing for procedure code H0018. H0018 - Behavioral health; short-term residential (non-hospital residential treatment program), without room and board, per diem AHCCCS' policy on Behavioral ...
YouTube
· Feb 10, 2021
Video thumbnail for All About AHCCCS Complete Care
03:25
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All About AHCCCS Complete Care

On October 1, 2018, 1.5 million AHCCCS members will move to an AHCCCS Complete Care integrated health care plan that provides both physical and behavioral health services. Here's what members need to know.
YouTube
· May 18, 2018
Video thumbnail for AHCCCS Explains... Medicaid Eligibilty
02:14
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AHCCCS Explains... Medicaid Eligibilty

In our first episode of AHCCCS Explains, learn about Medicaid eligibility and the different AHCCCS programs available to those who qualify.
YouTube
· Jan 12, 2022
Video thumbnail for AHCCCS Website Overview
28:35
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AHCCCS Website Overview

An overview for Fee-for-Service providers on how to navigate the AHCCCS website. Additional information, including both technical and policy trainings, can be found on the DFSM Provider Training web page 24 hours a day, 7 days a week, 365 days a year at: https://www.azahcccs.gov/Resources/Training/DFSM_Training.html Please note that this video ...
YouTube
· Mar 27, 2020
Video thumbnail for An Introduction to AHCCCS Eligibility (ASL Version)
03:53
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An Introduction to AHCCCS Eligibility (ASL Version)

Credit: Arizona Commission for the Deaf and Hard of Hearing In partnership with ACDHH, this video was created to ensure those who are hard of hearing or deaf can access vital AHCCCS information, such as initiatives, programs, and more.
YouTube
· Mar 22, 2022
Video thumbnail for Behavioral Health Residential Facility (BHRF) Policy Overview
36:50
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Behavioral Health Residential Facility (BHRF) Policy Overview

This video provides Behavioral Health Residential Facilities (BHRFs) an overview of AHCCCS policies. AHCCCS' policy on Behavioral Health Residential Facilities can be found in the AHCCCS Medical Policy Manual, AMPM 320-V, at: https://www.azahcccs.gov/shared/Downloads/MedicalPolicyManual/300/320V.pdf Prior Authorization requirements for BHRFs ...
YouTube
· Mar 27, 2020
Video thumbnail for Behavioral Health Residential Facilities (BHRFs) Claim Submission
07:24
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Behavioral Health Residential Facilities (BHRFs) Claim Submission

This presentation provides an overview for Behavioral Health Residential Facilities (BHRFs) on how to submit claims using the AHCCCS Online Provider Portal. AHCCCS' policy on Behavioral Health Residential Facilities can be found in the AHCCCS Medical Policy Manual, AMPM 320-V, at: https://www.azahcccs.gov/shared/Downloads/MedicalPolicyManual ...
YouTube
· Mar 27, 2020
Video thumbnail for How to Verify an AHCCCS Member's Enrollment Using the AHCCCS Online Provider Portal
07:23
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How to Verify an AHCCCS Member's Enrollment Using the AHCCCS Online Provider Portal

This video shows a provider how to use the AHCCCS Online Provider Portal to verify a member's enrollment status. The AHCCCS Online Provider Portal is the quickest and most efficient way to check a member's eligibility, to submit for prior authorization, to submit a claim and also to check on a claim's status. The AHCCCS Online Provider Portal ...
YouTube
· Jan 26, 2021
Video thumbnail for AHCCCS Provider Enrollment Portal: New Enrollment
19:46
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AHCCCS Provider Enrollment Portal: New Enrollment

Training for providers who are interested in enrolling with AHCCCS.
YouTube
· Jul 5, 2022
Video thumbnail for Behavioral Health Residential Facilities (BHRF) - Prior Authorization Requirements
04:56
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Behavioral Health Residential Facilities (BHRF) - Prior Authorization Requirements

This presentation shows Behavioral Health Residential Facilities (BHRFs) where the most up-to-date prior authorization requirements can be found on the AHCCCS website. AHCCCS' policy on Behavioral Health Residential Facilities can be found in the AHCCCS Medical Policy Manual, AMPM 320-V, at: https://www.azahcccs.gov/shared/Downloads ...
YouTube
· Feb 10, 2021
Video thumbnail for AHCCCS 101
05:46
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AHCCCS 101

Learn about Arizona's Medicaid agency!
YouTube
· Jan 13, 2022
Video thumbnail for AHCCCS Explains... Health-e-Arizona Plus!
03:06
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AHCCCS Explains... Health-e-Arizona Plus!

Learn more about Health-e-Arizona Plus and how to update your contact information using the online platorm at www.healthearizonaplus.gov.
YouTube
· Feb 21, 2023
Video thumbnail for Federal Emergency Services Program (FESP) - Medical and Behavioral Health Services
04:46
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Federal Emergency Services Program (FESP) - Medical and Behavioral Health Services

An overview of the Federal Emergency Services Program (FESP). The Federal Emergency Services Program (FESP) allows certain non-citizens who meet all other requirements for Title XIX (Medicaid) eligibility to be entitled to receive only emergency services. [A.R.S. § 36- 2903.03; 42 U.S.C. § 1396b(v)]. These services include outpatient dialysis ...
YouTube
· Jan 8, 2021
Video thumbnail for AHCCCS: HEALTHCARE IN ARIZONA (INCLUDING ALTCS)
50:50
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AHCCCS: HEALTHCARE IN ARIZONA (INCLUDING ALTCS)

A conversation on AHCCCS: Healthcare in Arizona, including a brief history of the passage of Social Security and Medicare & Medicaid, CHIP, Long Term Care, and ACA, with especial emphasis on ALTCS (Arizona Long Term Care System).
YouTube
· May 6, 2018
Video thumbnail for AHCCCS Fee for Service (FFS) Program Overview
04:56
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AHCCCS Fee for Service (FFS) Program Overview

This video provides an overview of Fee for Service (FFS) health plans, including the American Indian Health Program (AIHP), Tribal Arizona Long Term Care System (Tribal ALTCS), the Federal Emergency Services Program (FES or FESP), and Tribal Regional Behavioral Health Authorities (TRBHA). The Division of Fee-for-Service Management's (DFSM ...
YouTube
· Jan 26, 2021
Video thumbnail for 638 FQHC
20:14
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638 FQHC

Training for 638 FQHC providers in regards to provider types, claim submissions, and the 4 walls. Additional information on 638 FQHCs can be found in Chapter 20, 638 FQHS, of the IHS/Tribal Provider Billing Manual, located at: https://www.azahcccs.gov/PlansProviders/RatesAndBilling/ProviderManuals/IHStribalbillingManual.html Additional ...
YouTube
· Mar 27, 2020
Video thumbnail for AHCCCS Coverage - Emergency Services
04:31
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AHCCCS Coverage - Emergency Services

If you are experiencing a life threatening emergency, please call 911. This video providers information on AHCCCS coverage of emergency services, and is not medical advice. This video does not provider information on coverage under the Federal Emergency Services (FES) Program (information on the FES Program can be found in a separate video ...
YouTube
· Mar 3, 2021
Video thumbnail for Prior Authorization Requirements
04:48
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Prior Authorization Requirements

This video is an overview of AHCCCS Prior Authorization (PA) Requirements, and directs providers to resources on the AHCCCS website. Prior Authorization is a process in which a health plan determines, in advance, whether a service (one that requires prior approval) will be covered, based on the initial information received from the provider ...
YouTube
· Jan 26, 2021
Video thumbnail for Submitting a Prior Authorization Request Using the AHCCCS Online Provider Portal
05:36
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Submitting a Prior Authorization Request Using the AHCCCS Online Provider Portal

This video shows providers how to submit a request for Prior Authorization using the AHCCCS Online Provider Portal. The AHCCCS Online Provider Portal can be found here: https://azweb.statemedicaid.us/Account/Login.aspx?ReturnUrl=/ Prior Authorization Requirements for Fee-for-Service Providers can be found on the FFS Web Page: https://www ...
YouTube
· Jan 26, 2021
Video thumbnail for APR-DRG Overview
04:56
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APR-DRG Overview

This training provides an overview of where information on the APR-DRG based payment system can be found on the AHCCCS website. Effective 10/1/2014, AHCCCS began reimbursing inpatient hospital services using a DRG-based payment system. APR-DRG information can be found here: https://www.azahcccs.gov/PlansProviders/RatesAndBilling/FFS/APRDRGrates ...
YouTube
· Mar 3, 2021
Video thumbnail for AHCCCS Coverage - Emergency Dental Benefit 21+
16:11
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AHCCCS Coverage - Emergency Dental Benefit 21+

A presentation for dental providers detailing Emergency Dental Benefit information, for AHCCCS members who are 21 years of age and older. AHCCCS members, 21 years of age and older, receive a $1000 emergency dental benefit per benefit year. Details are outlined in this presentation and in the AHCCCS Medical Policy Manual, AMPM 310-D1. https ...
YouTube
· Mar 27, 2020
Video thumbnail for AHCCCS Explains... Health-e-Arizona Plus en español
03:40
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AHCCCS Explains... Health-e-Arizona Plus en español

Bienvenido a AHCCCS explica… Health-e-Arizona Plus en español.
YouTube
· Mar 14, 2023
Video thumbnail for AHCCCS Coverage - Physical Therapy and Occupational Therapy
05:10
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AHCCCS Coverage - Physical Therapy and Occupational Therapy

This video provides information on AHCCCS Coverage of Physical Therapy (PT) and Occupational Therapy (OT) services. For additional information on PT and OT coverage, please visit the AHCCCS Medical Policy Manual at: https://www.azahcccs.gov/shared/Downloads/MedicalPolicyManual/300/310-X.pdf
YouTube
· Mar 3, 2021
Video thumbnail for Documentation Requirements for Claim Submission and Concurrent Review
04:59
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Documentation Requirements for Claim Submission and Concurrent Review

This video provides general guidance on AHCCCS documentation requirements for Claim Submission and Concurrent Review, and assists providers in how to find more specific information pertaining to their provider type. It is a provider's responsibility to respond to requests for additional documentation to ensure timely claim processing. The ...
YouTube
· Jan 26, 2021
Video thumbnail for Institutional Claims (UB-04) - Submitting Institutional Claims on the AHCCCS Online Provider Portal
11:35
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Institutional Claims (UB-04) - Submitting Institutional Claims on the AHCCCS Online Provider Portal

An overview of how to submit a UB-04 Professional claim via the AHCCCS Online Provider Portal (for Fee-for-Service providers). The AHCCCS Online Provider Portal can be accessed at the below link: https://azweb.statemedicaid.us/Account/Login.aspx?ReturnUrl=/ Additional information, including both technical and policy trainings, can be found on ...
YouTube
· Feb 10, 2021
Video thumbnail for Master Account Holder - AHCCCS Online Provider Portal Training Series
04:04
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Master Account Holder - AHCCCS Online Provider Portal Training Series

When newly registered AHCCCS providers register for access to the AHCCCS Online Provider Portal (a portal that allows providers to check a member's eligibility status, to submit for Prior Authorization, to check PA requests, to submit claims, and to status claims to see if they are pending, approved or denied) their organization's Master ...
YouTube
· Jan 8, 2021
Video thumbnail for AHCCCS Electronic Visit Verification Provider Training
01:20:03
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AHCCCS Electronic Visit Verification Provider Training

Recorded Nov. 20, 2020 for providers who serve AHCCCS members with in-home services.
YouTube
· Nov 27, 2020
Video thumbnail for Dental Claim Submission - Submitting Dental Claims on the AHCCCS Online Provider Portal
05:45
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Dental Claim Submission - Submitting Dental Claims on the AHCCCS Online Provider Portal

This video shows providers how to submit Dental Claims using the AHCCCS Online Provider Portal, for AHCCCS Medicaid members enrolled in a Fee for Service Program. Additional information, including both technical and policy trainings, can be found on the DFSM Provider Training web page at: https://www.azahcccs.gov/Resources/Training/DFSM ...
YouTube
· Jan 9, 2021
Video thumbnail for Professional Claims (CMS 1500) - Submitting Professional Claims on the AHCCCS Online Provider Portal
11:22
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Professional Claims (CMS 1500) - Submitting Professional Claims on the AHCCCS Online Provider Portal

An overview of how to submit a CMS 1500 Professional claim via the AHCCCS Online Provider Portal (for Fee-for-Service providers). The AHCCCS Online Provider Portal can be accessed at the below link: https://azweb.statemedicaid.us/Account/Login.aspx?ReturnUrl=/ Additional information, including both technical and policy trainings, can be found ...
YouTube
· Mar 27, 2020
Video thumbnail for How to Register for the AHCCCS Provider Enrollment Portal (APEP)
03:28
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How to Register for the AHCCCS Provider Enrollment Portal (APEP)

This video shows providers how to register for an account on the AHCCCS Provider Enrollment Portal (APEP). The AHCCCS Provider Enrollment Portal allows new providers to register to become an AHCCCS-registered provider, and allows existing providers to update their billing and contact information, licenses and credentials, and much more. https ...
YouTube
· Jan 26, 2021
Video thumbnail for AHCCCS requalifying deadline
02:31
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AHCCCS requalifying deadline

Beginning April 1, millions of Arizonans must begin requalifying for the Arizona Health Care Cost Containment System (AHCCCS). About 2.5 million people are on AHCCCS – 160,000 are over the age of 65. What is the requalification process and how will it impact the elderly and disabled? (Video by Maria Staubs/Cronkite News)
YouTube
· Mar 31, 2023
Video thumbnail for What is Community HealthChoices?
01:37
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What is Community HealthChoices?

Community HealthChoices (CHC) Team Improving the Quality of Life for Philadelphia’s Aging Community Caring for our senior citizens and populations with physical limitations is a priority at CBH—especially for those restricted to their homes due to physical limitations. CBH’s CHC Team was created to improve the coordination of behavioral ...
YouTube
· Mar 5, 2024
Video thumbnail for BIlling Resources for New Providers
04:11
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BIlling Resources for New Providers

This video details billing resources for new providers, that can be found on the AHCCCS website. BIlling resources include: 1) The Fee-for-Service and IHS/Tribal Provider Billing Manuals; 2) The Medical Coding Resources Web Page; 3) The Division of Fee-for-Service Management's (DFSM) Provider Training Web Page, which provides PowerPoint, Video ...
YouTube
· Jan 8, 2021
Video thumbnail for AHCCCS Online Provider Portal - How to Register for an Account
02:57
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AHCCCS Online Provider Portal - How to Register for an Account

This video shows providers how to register for an account on the AHCCCS Online Provider Portal. The AHCCCS Online Provider Portal allows AHCCCS-registered providers to check a member's eligibility, to submit a Prior Authorization (PA) request, to check the status of a PA request, to submit a claim (institutional, professional, or dental), and ...
YouTube
· Jan 8, 2021
Video thumbnail for Webinar: Encouraging Use of Mental & Behavioral Health Benefits Covered Under Medicaid/CHIP (5/4/22)
57:40
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Webinar: Encouraging Use of Mental & Behavioral Health Benefits Covered Under Medicaid/CHIP (5/4/22)

YouTube
· May 23, 2022
Video thumbnail for CalAIM Reentry Initiative Learning Collaborative: Session #3 Behavioral Health Services
01:40:13
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CalAIM Reentry Initiative Learning Collaborative: Session #3 Behavioral Health Services

This fall, DHCS will host 6 learning collaborative sessions in addition to trainings on the JI Screening Portal and claiming/billing training to assist implementation partners. On September 26, 2024, DHCS convened the third of these learning collaborative sessions, which featured information on Behavioral Health Services, including requirements ...
YouTube
· Oct 18, 2024
Video thumbnail for AHCCCS Housing Program (AHP) Application Training
26:17
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AHCCCS Housing Program (AHP) Application Training

This video covers information on the AHP application process. Go in depth into the online application form and learn what is important in filling out a housing application for the AHP.
YouTube
· May 28, 2024
Video thumbnail for How to Navigate Arizona Medicaid Like a Pro
03:41
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How to Navigate Arizona Medicaid Like a Pro

Dive deep into the heart of Arizona's healthcare with our comprehensive guide to the Arizona Health Care Cost Containment System (AHCCCS), also known as Arizona Medicaid. Whether you're applying for the first time, looking to understand your coverage, or curious about the benefits and services available, this video is your one-stop resource for ...
YouTube
· Feb 14, 2024
Video thumbnail for Understanding Prior Authorization
02:29
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Understanding Prior Authorization

What began as a safeguard against unnecessary drug spending has become a significant barrier to patient access.
YouTube
· Oct 12, 2017
Video thumbnail for Suspended providers for AHCCCS have history of fraud
02:13
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Suspended providers for AHCCCS have history of fraud

12News digs deeper into the list of providers on the suspended list, suspected of fraud.
YouTube
· May 17, 2023
Video thumbnail for AHCCCS transforms Medicaid experience with ServiceNow
02:39
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AHCCCS transforms Medicaid experience with ServiceNow

Medicaid agency sets out to transform business operations and support its mission of delivering health care to those in need
YouTube
· Jan 24, 2025
Video thumbnail for Behavioral Health Services: All Access with Host Andy Garcia
04:06
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Behavioral Health Services: All Access with Host Andy Garcia

Changing Lives Through Behavioral Health Services presented by All Access with Andy Garcia. "All Access with Andy Garcia" is a dynamic and engaging program dedicated to educating audiences on a wide range of important and cutting-edge stories. With a focus on integrity, quality, and creativity, the show brings to light the most pressing issues ...
YouTube
· Sep 25, 2024
Video thumbnail for AHCCCS official responds to criticism over sober living home scandal
04:31
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AHCCCS official responds to criticism over sober living home scandal

A top official with AHCCS explained what the agency is doing to prevent another sober living home scandal, but some criticize the response. For more Local News from KPHO: https://www.azfamily.com/ For more YouTube Content: https://www.youtube.com/channel/UCIrgpHvUm1FMtv-C1xwkJtw
YouTube
· Jul 23, 2024
Video thumbnail for Sacramento County launches new behavioral health services for residents
02:32
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Sacramento County launches new behavioral health services for residents

Steve Large reports.
YouTube
· Jan 3, 2025
Video thumbnail for Monthly call for behavioral health service providers
04:00:01
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Monthly call for behavioral health service providers

A monthly call to update behavioral health providers on popular topics.
YouTube
· Dec 6, 2024
Video thumbnail for Monthly call for behavioral health service providers
39:30
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Monthly call for behavioral health service providers

A monthly call to update behavioral health providers on popular topics.
YouTube
· Dec 2, 2024
Video thumbnail for Find Coverage for Mental Health Services with a Plan at HealthCare.gov
00:20
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Find Coverage for Mental Health Services with a Plan at HealthCare.gov

Learn more about essential benefits at HealthCare.gov from real customers. During Open Enrollment at HealthCare.gov, you can a find variety of health plans to meet your needs. All plans cover doctor visits, prescriptions, emergency care, and more. 4 out of 5 customers can find a plan for $10 or less per month with financial help. Final deadline ...
YouTube
· Dec 16, 2024
Video thumbnail for Gov. DeWine announces plan for expansion of mobile behavioral health service
01:51
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Gov. DeWine announces plan for expansion of mobile behavioral health service

Gov. DeWine announces plan for expansion of mobile behavioral health service
YouTube
· 16 days ago