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Ukrzaliznytsia has experienced another technical failure, as a result of which its online services are down, and the company's website is working intermittently. This was reported by the Ukrzaliznytsia press service.

Ukrzaliznytsia has resumed online ticket sales for trains after the largest cyberattack. The Ukrzaliznytsia press service reported this on March 27. "The Ukrzaliznytsia website and application were restored to non-stop operation in 89 hours after an unprecedented attack on the railway's key operating systems.

Quote from Ukrzaliznytsia: "The Ukrzaliznytsia website and app were restored in 89 hours of non-stop operation after an unprecedented attack on the railway's key operating systems."

Ukrzaliznytsia places high importance on security. All personal data and payment information are protected by state-of-the-art encryption, ensuring that all online purchases are safe. Currently, 85% of all tickets are sold online, making Ukraine a leading example of railway digitalization in Europe.

The company started its activity on December 1, 2015. On the official website of the company you can see: train schedule, ticket prices on the intercity, buy tickets online, or contact the call center ”Ukrzaliznytsia” for any questions. Ukrzaliznytsia also offers services: waiting room, storage room, train-restaurant, JI cars.

Ukrzaliznytsia, Ukraine's national railway operator, has been hit by a massive cyberattack that disrupted online services for buying tickets both through mobile apps and the website.

Passengers can return tickets for international flights on the website. Cashless payment is available using Apple Pay and Google Pay. The updated website for purchasing tickets was created with the support of Mastercard. Modern design and IT solutions were used in its design, Ukrzaliznytsia said.

Tickets can be purchased in the chatbot, on the website of Ukrzaliznytsia and at the ticket office. You can also buy tickets on the website of the Polish company PKP. Sales open: 20 days before the departure date, at 09:00. Przemyśl. Train connections: — Train №51/52 "Kyiv - Przemyśl - Kyiv"; — Train №89/90 "Kyiv - Przemyśl - Kyiv";

Ukrzaliznytsia also announced that it is gradually transferring ticket sales to the new website, so international tickets on the old website will no longer be available. These changes are aimed at reducing peak loads on the systems, which will make it easier and faster to use the mobile app and website.

The state-owned "Ukrzaliznytsia" has introduced an updated website for purchasing train tickets. The new web resource offers expanded functionality, including account verification through "Diia.Signature", cashless payment via Apple Pay and Google Pay, as well as the ability to purchase tickets for international routes and women's compartments.

The next step in Ukrzaliznytsia digitalization will be the development of a new website, a single portal for on-board services and the development of online ordering for the usual railway services: transportation of a car in a carriage, services of station porters, search for lost things, booking a lounge, etc. Source: Ukrzaliznytsia

Quote from Ukrzaliznytsia: "The Ukrzaliznytsia website and app were restored in 89 hours of non-stop operation after an unprecedented attack on the railway's key operating systems." Advertisement: Details: At the first stage, only the basic functionality will work: ticket sales and refunds for all directions for 20 days.

This makes Ukrzaliznytsia a high-value target for disruption operations. Ukraine Rail’s Response to Cyberattack. To manage the situation, the railway has significantly increased staffing at physical ticket offices and extended operating hours. Military personnel have been granted special accommodation to purchase tickets directly onboard trains.