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Ex Libris RefWorks Support. Please complete the form below to submit a case or click "CHAT WITH AN AGENT" button if an agent is available to chat (*) INDICATES REQUIRED FIELD ... Submit a Support Case and we'll get right on it. Chat with Us. Chat is now available. If you are looking for quick feedback, chat with us now. Call Us.

Welcome to the RefWorks Customer Knowledge Center, where you will find the most up-to-date information and resources for RefWorks including: user guides, training, and more. What is RefWorks ? RefWorks is a powerful, cloud-based reference management service that provides librarians with the resources needed to maximize research productivity and ...

Option 3: RefWorks® reference management service is easy to lean and use, helping students produce authoritative citations and maximize research productivity. It provides round-the-clock support, and is an entirely cloud-based solution that requires no syncing.

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ProQuest & Ex Libris Support. Expand search. Close. Search... Search Search Close. Search... Loading. Search... End of Search Dialog. Close search. Login. Home; Manage Cases; Submit a Case; Contact Us; ... RefWorks and Pivot. Technical Support: United States & Canada (toll free): +1 800 889 3358. Outside North America:

Submit a Case to Support via the Support Center. You can connect to the Support Center via the Ex Libris Knowledge Center and click the Submit a Case button, or click the More Sites menu and select Support center. The Knowledge Center also provides open access to Ex Libris documentation, Knowledge Articles, Training videos, and other product information.

Useful links and resources for working with Ex Libris Customer Support. Skip to main content. System-Status Submit a Case. Subscribe by RSS; Back. RefWorks . Search site ... For Refworks and Pivot, call: 800-889-3358. Outside of North America, call +800-4997-4111 or 1+1-734-707-2513, ...

To learn more about the Summon Index, we invite you to visit the Ex Libris knowledge center. Need Help? Have questions about the new RefWorks or need some technical support? Their Support Team is also available for help. Email them or call 1- 800-521-0600 ext. 74440. Support hours are Monday – Friday 8am – 9pm ET.

ProQuest & Ex Libris Support. Expand search. Close. Search... Search Search Close. Search... Loading. Search... End of Search Dialog. ... RefWorks and Pivot. Technical Support: United States & Canada (toll free): +1 800 889 3358. ... Technical Support: United States & Canada (toll free): 1 800 889 5937. Outside North America: +1 800 889 5937.

If you're stuck, we're here to help. If you are unable to find any articles searching our Support Center or Ex Libris Knowledge Center or our online chat is unavailable, fill out the form with as much detail as possible and our support team will get back to you shortly. If you have questions regarding the use of your personal data, please go to our Private Data Request form.

The constant monitoring of all Ex Libris products and environments ensures we can proactively react to, communicate and resolve any customer-impacting issues before they become critical. 24X7 HUB FAQ . ... “The reaction time of Ex Libris Support Team is very good. We have a close relationship with Ex Libris Support allowing us to follow up on ...

Resources/Support; RefWorks; In this quick reference page, you can find the RefWorks topics we are asked about most frequently with links to relevant resources. We recommend bookmarking this page and making it available on your institutional RefWorks page.

I would like to request two improvements to the account creation settings in RefWorks: 1. The ability to restrict account creation by IP address. 2. The option to require both an approved IP address and an approved email domain for account creation. These features would help improve security and limit access to authorized users only. I hope you will consider adding them in future updates ...

Welcome to the Support Center Find popular training, troubleshooting, and how-to resources for ProQuest, Ex Libris, and Innovative products. Find Support by Product

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The RefWorks user experience team conducted a survey of over 400 researchers and students to gain knowledge about current reference and citation behavior. ... At Ex Libris, the RefWorks user experience team conducted a survey of over 400 researchers and students who use RefWorks worldwide to gain ... We support Diversity, Equity and Inclusion ...

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This web-based citation management system will save you time. Use this guide to learn how!

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